Technology

State-of-the-art technology helps us exceed expectations and aim for excellence.

At Xplore-tech we use various technology tools to achieve our goals. Let us take a quick look at  our technology partners.

Avaya brings intelligent communications solutions for IP telephony, unified communications, contact centers and communications-enabled business processes. At Xplore, we use AVAYA technology to route incoming calls to our agents.

Cisco, the world leader in networking, has transformed the way people connect, communicate and collaborate. Xplore-Tech uses Cisco to ensure high availability for our mission critical systems.

Cognos is a global leader in business intelligence, corporate performance management as well as data integration. Xplore utilizes Cognos ( BI ) Business Intelligence Tools in order to create state-of-the-art reports and knowledge base.

Dell is a well known global systems and services company. Xplore incorporates Dell's technology in its data rooms as well as on its contact center floors.

Sun develops technologies to fuel the world's most recognized markets. O'Currance uses Sun Microsystems to run mission critical applications in its data rooms.

Verint Systems Inc. is a leading provider of analytic software-based solutions for communications interception, networked video security as well as business intelligence. It collects, retains and analyzes transmissions from multiple communications networks. Xplore incorporates Verint software with the Avaya contact center in order to provide quality assurance to its clients

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